🔒 STL File License Addendum – Rhino Knife & Tool
By purchasing a product that includes a digital file download (such as Rhino Grip STL files), you agree to the following terms:
- All STL files provided by Rhino Knife & Tool are protected intellectual property and are licensed strictly for personal, non-commercial use. You may print replacements for your own gear. You may not — under any circumstances — resell, redistribute, upload, modify for public release, or share these files in any form, physical or digital.
- Violations of this license will result in immediate legal action. This includes DMCA takedown notices, IP infringement claims, and pursuit of damages to the fullest extent of the law. We take the protection of our designs seriously — and we will defend our work.
Rhino Knife & Tool retains full and exclusive rights to all designs, files, and intellectual property related to Rhino Grip, the RT17, and any associated digital assets.
Return Policy for Rhino Knife & Tool
At Rhino Knife & Tool, we are committed to providing high-quality products that are built to last. However, we understand that sometimes things don’t go as expected. Please read our return policy carefully, as it outlines the conditions under which we accept returns and what we do if there is an issue with your product.
1. Returns Due to Physical Defects
If you receive a product with a physical defect (e.g., manufacturing flaw, shipping damage, or quality issue), please contact us within 30 days of receiving your item. We will provide a return label, and we will send you a replacement product or issue a refund, depending on availability and preference.
To qualify for a return or exchange, the product must be:
- Returned in original condition.
- Accompanied by proof of purchase (receipt or order number).
- In the original packaging (if possible).
2. No Returns on Engraved Products
Please note that personally engraved or customized items (including items with custom etching, logos, or personalization) are non-returnable and non-refundable unless they arrive damaged or defective. We encourage you to double-check your engraving specifications before placing an order to ensure accuracy.
3. Returns Must Be in Original Condition
All returns must be made in new, unused condition, with no signs of wear, scratches, or damage. If the product shows signs of being used or modified (including improper sharpening, damage from misuse, etc.), it will not be eligible for a refund or exchange.
Please pack the item securely to avoid damage during return shipping.
4. Throwing Axes: Your Responsibility for Safety
If you purchase one of our throwing axes, throwing it is at your own risk. While we design our throwing axes to withstand normal use, we cannot be held responsible for any injuries that may occur during use. Throwing axes should be used in a safe environment with proper precautions.
- Always ensure you are throwing in a designated throwing area with proper targets.
- Never throw axes near other people or in any area where the axe could cause harm to bystanders.
- Follow all safety guidelines and recommendations from experienced throwers or safety experts.
By purchasing a throwing axe, you acknowledge that you understand and accept the risks involved.
5. How to Initiate a Return
To start a return or request an exchange, please follow these steps:
- Contact our customer support team at anthony@rhinoknifeandtool.com within 7 days of receiving your item.
- Provide your order number and a brief description of the reason for the return (e.g., defect, wrong item, etc.).
- Our team will respond with return instructions and a return label (if applicable).
6. Shipping Fees
- Defective or damaged items: We will cover the return shipping costs.
- Non-defective returns: The customer is responsible for return shipping fees.
- Original shipping fees are non-refundable, even in the case of a return or exchange.
7. Contact Us
If you have any questions or need further clarification regarding our return policy, feel free to reach out to our customer support team at:
Rhino Knife & Tool
Email: anthony@rhinoknifeandtool.com
Phone: [Your phone number]
Website: www.rhinoknifeandtool.com
Privacy Policy for Rhino Knife & Tool
Effective Date: [Insert Date]
At Rhino Knife & Tool, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard it.
By visiting and using our website www.rhinoknifeandtool.com, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (when making purchases)
- IP address and device information
Usage Data
We may collect information on how our website is accessed and used, such as:
- Your computer's IP address
- Browser type
- Browser version
- Pages of our website that you visit
- The time and date of your visit
- Time spent on those pages
- Unique device identifiers
- Diagnostic data for troubleshooting
2. How We Use Your Information
We use the collected data for various purposes, including:
- To provide and maintain our services
- To process transactions and send order updates
- To communicate with you — newsletters, promotions, customer support, etc.
- To improve and personalize your experience on our website
- To monitor and analyze usage of our website for performance and improvement
- To detect, prevent, and address technical issues
- To comply with legal obligations and enforce our terms and conditions
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your personal information in the following circumstances:
- With service providers who assist with operating the website, processing payments, or fulfilling orders (e.g., payment processors, shipping companies).
- To comply with legal obligations, such as responding to a subpoena or court order.
- In case of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and remember your preferences. Cookies are small data files placed on your device. You can control cookies through your browser settings, but disabling them may impact the functionality of our website.
5. Security of Your Information
We take the security of your personal information seriously and use commercially reasonable efforts to protect it. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You may request a copy of your personal data we hold.
- Right to Rectification: You can request corrections to your data if it’s inaccurate or incomplete.
- Right to Erasure: You can request deletion of your data, subject to certain conditions.
- Right to Restrict Processing: You can request to restrict the processing of your data.
- Right to Object: You can object to the processing of your data for marketing purposes.
- Right to Data Portability: You can request a transfer of your data to another service provider.
To exercise any of these rights, please contact us at support@rhinoknifeandtool.com.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, or how your personal data is handled, please contact us at:
Rhino Knife & Tool
Email: anthony@rhinoknifeandtool.com
Phone: [Your phone number]
Website: www.rhinoknifeandtool.com
